Service

Inventory Management

 

You have a production schedule that runs over months or years, but you want the knowledge that your parts needs have been secured. In addition, you want the benefits of lower prices that higher purchase volumes give you.

IPP offers inventory management solutions to take your worries away. Our warehouse located close to Amsterdam Schiphol airport is available for storing your requirements over a longer period of time. Goods are brought into the Netherlands and cleared through all customs formalities. They are then stored in our secure warehouse under optimal conditions - managed under our Inventory Management System.

Under an agreed frame contract we can then deliver parts to you on call-off. No more worries - you get your parts when you need them, quickly and securely!

 

Kitting

 

We can help you with your Supply Chain efficiency by designing, storing and shipping customized parts kits. We can provide any labelling or packaging requirements you have and make your life easier.

Time is money. These kits can help you reduce your number of suppliers, reduce your number of SKU's, and simplify your incoming parts handling, saving you time and money.

Contact us to find out how we can partner with you to improve your Supply Chain efficiency.

 

Returns

 

We strive to deliver 100% perfect parts and systems. If for any reason you need to return parts or systems to IPP for evaluation, repair, rework or replacement, we have an on-line RMA form which you can complete and return to us.

We will respond within 24 hours with an RMA number which you may use, or with further questions if the status or complaint is unclear.

 

Service Center

 

We will be opening our Netherlands based Service Center by January 1st 2016. This Service Center will provide level l and level ll servicing on all Laserdyne products. During 2016 we plan to expand our service capabilities for Laserdyne products and for other products. We will keep you updated on our progress.

 

Warranty

 

All of our products come with a manufacturer's warranty. You can download our general statement of warranty.